Date: October 2025
Review Date: October 2026
Coordinator: tba
Nominated Governor: tba
Version: v10.25

TL;DR

We’re a small, relationship-led, online provision. If your child can (with scaffolding) connect to live sessions, communicate with a mentor, and produce artefacts of learning, they’ll likely thrive. If—after real attempts to adapt—there’s persistent distress or non-engagement, we’ll exit with care: a short transition plan, full handover notes, and pro-rata fees settled.

Our fit philosophy (what Haven is and isn’t)

  • Is: neuro-affirming, mentor-centred, artefact-based learning (Canvas briefs + Pencil Spaces boards), short live blocks, daily mentor check-ins, optional body-doubling (Open Path).

  • Isn’t: passive video school, attendance theatre, or 6+ hours on-camera. We measure participation and artefacts, not seat time.

What we look for (with scaffolding)

  • Connection: can join Pencil Spaces (even via phone at first), respond in chat/emojis, and follow a mentor link.

  • Communication: can check in with a mentor daily (voice, chat, or short note) and let us know if they’re opting for independent work that day.

  • Making: can create something that shows learning—notes on the board, a photo of work, a short upload to Canvas—at least once per week to start.

  • Regulation: can participate without sustained dysregulation triggered by the model itself (pace, online modality), even if life is complex.

  • Safety: no unmanageable safeguarding risks in an online group setting.

How we decide (a phased, evidence-based process)

  • Soft Start (Week 1): low-stakes onboarding. We remove barriers (accounts, logins, routines). Success = gets into spaces and meets mentor.

  • Weeks 2–3: Minimum Viable Week. Success = 3+ live touches/week (mentor or class) and one artefact/week in Canvas/Pencil Spaces.

  • Week 6 Fit Check: Mentor + parent + learner review. We look at: access, regulation, artefacts, progress toward goals. Decision: continue / continue with adjustments / begin off-ramp.

Signs it isn’t working (red flags we take seriously)

  • Persistent non-access despite tech coaching and alternative routes (e.g., phone join).

  • Sustained distress tied to the model (not a short life-event dip): panic before sessions, shutdowns caused by online expectations.

  • No artefacts over multiple weeks (not even minimal check-ins or photos).

  • Group safety fit: behaviour or needs that we cannot safely support online within small groups.

What we’ll try before off-ramping

  • Adjusted timetable (fewer blocks, different times, camera-off norms, avatar use).

  • More mentor scaffolding (DM check-ins, visual schedules, co-written micro-goals).

  • Alternative demonstration (voice note, photo of handwritten work, short video, creative artefact).

  • Temporary Independent Study Plan with agreed outcomes and a check-in schedule.

  • Targeted tech support (device profile fixes, Chrome profile separation, Family Link settings).

If these do not reduce distress or increase access within 2–3 weeks, we move to a planned exit.

The off-ramp (clean, humane, documented)

  • Case meeting (30 mins): mentor + parent/carer (+ learner if appropriate). We agree that Haven’s model isn’t currently a fit.

  • 10-day transition window: learner may attend what feels safe; no new assessments are assigned.

  • Handover pack: attendance/participation summary, strengths snapshot, curriculum notes, and any safeguarding information shared appropriately.

  • Signposting: we suggest alternatives that better match current needs (e.g., 1:1 tutoring, local college taster, community provision, home-ed groups, LA/EOTAS pathways). We don’t drop families.

  • Re-entry option: you’re welcome to re-apply after a change in circumstances or with an updated support plan.

Money, data, and safeguarding

  • Fees: pro-rata refund of any unused scheduled sessions from the transition start date. If funding is via LA/EHCP or third party, we coordinate with them.

  • Data: we retain required safeguarding/attendance records; you can request copies of learning artefacts. Non-essential data is minimised per our policy.

  • Safeguarding: if concerns are primary, off-ramp may be immediate while we follow statutory procedures.

How you can help us decide well

  • Tell us early about tech constraints and regulation patterns.

  • Use the mentor channel daily in Week 1–2, even if the message is “not up for live—doing Canvas task X.”

  • Share what does work (e.g., “camera off + chat only,” “needs 5-minute buffer,” “prefers morning sessions”). We will adapt.

Bottom line

Fit isn’t a judgement on your child; it’s a match question between needs and model. We’ll try smart adaptations first. If those don’t land, we exit cleanly and kindly—and we’ll help you land somewhere that does fit.